Privacy Policy & Data Protection

1. Introduction

Welcome to Synergy App Studio.

Synergy App Studio (“us”, “we”, or “our”) operates synergyappstudio.com and our catalog of mobile applications (hereinafter referred to as the “Service”).

Our Privacy Policy governs your visit to synergyappstudio.com and our mobile applications, explaining how we collect, safeguard, and disclose information resulting from your interaction with our Service.

We use your data to provide and improve Service. By using Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“agreement”).

2. Definitions

• SERVICE: The synergyappstudio.com website and mobile apps operated by Synergy App Studio.
• PERSONAL DATA: Data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
• USAGE DATA: Data collected automatically, either generated by the use of Service or from Service infrastructure itself (for example, screen duration or crash stack traces).
• COOKIES: Small files stored on your device (computer or mobile device).
• DATA CONTROLLER: A natural or legal person who determines the purposes for which and the manner in which any personal data are processed. For this Privacy Policy, Synergy App Studio acts as the Data Controller.
• DATA PROCESSORS (OR SERVICE PROVIDERS): Any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
• DATA SUBJECT: Any living individual who is the subject of Personal Data.
• THE USER: The individual using our Service. The User corresponds to the Data Subject.

3. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

4. Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include:

• Email address
• First name and last name
• Phone number
• Address, Country, State, Province, ZIP/Postal code, City
• Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or emailing us.

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through any device (“Usage Data”).

This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access Service with a mobile device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, and diagnostic data.

Location Data

We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our transit applications, such as locating nearby metro and railway stations. You can enable or disable location services when you use our Service at any time via your device settings. All route planning and fare matrices can also be used without location services enabled.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Examples of Cookies we use:

• Session Cookies: Used to operate our Service.
• Preference Cookies: Used to remember your preferences and various settings.
• Security Cookies: Used for system security purposes.
• Advertising Cookies: Used to serve you with advertisements that may be relevant to you and your interests.

5. Use of Data

Synergy App Studio uses the collected data for various purposes:

• To provide and maintain our Service;
• To notify you about changes to our Service;
• To allow you to participate in interactive features of our Service when you choose to do so;
• To provide customer support;
• To gather analysis or valuable information so that we can improve our Service;
• To monitor the usage of our Service;
• To detect, prevent and address technical issues;
• To fulfil any other purpose for which you provide it;
• To carry out our obligations and enforce our rights arising from contracts entered into between you and us;
• To provide you with notices about your account and/or subscription, renewal notices, email-instructions, etc.;
• To provide you with news, special offers and general information about other goods, services and events which we offer;
• In any other way we may describe when you provide the information;
• For any other purpose with your consent.

6. Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when used to strengthen security or functionality.

7. Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ.

Synergy App Studio will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place.

8. Disclosure of Data

We may disclose personal information that we collect, or you provide:

• Business Transaction: If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.
• Subsidiaries and Affiliates: To our subsidiaries and corporate affiliates.
• Contractors and Service Providers: To contractors, service providers, and other third parties we use to support our business.
• Legal Enforcement: If required to do so by law or in response to valid requests by public authorities.

9. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

10. Your Data Protection Rights Under GDPR (EU & EEA)

If you are a resident of the European Union (EU) and European Economic Area (EEA), you have designated data protection rights under the General Data Protection Regulation (GDPR):

• The right to access, update or delete the information we have on you.
• The right of rectification if that information is inaccurate or incomplete.
• The right to object to our processing of your Personal Data.
• The right of restriction to restrict the processing of your personal information.
• The right to data portability in a structured, machine-readable format.
• The right to withdraw consent at any time.

If you wish to exercise any of these rights, please contact our Data Protection representative at appqueeninc@gmail.com.

11. Your Data Protection Rights Under CalOPPA (California)

In accordance with the California Online Privacy Protection Act (CalOPPA):

• Users can visit our site anonymously.
• Our Privacy Policy link includes the word “Privacy”, conspicuously accessible on our homepage and mobile app store listings.
• Users will be notified of any privacy policy changes on this page.
• Users are able to change their personal information by emailing us at appqueeninc@gmail.com.

Do Not Track Policy: We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place.

12. Your Data Protection Rights Under CCPA (California)

Under the California Consumer Privacy Act (CCPA), California residents have specific rights:

• Right to Know: You may request disclosure of the categories and specific pieces of personal information collected about you in the previous 12 months.
• Right to Deletion: You may request the deletion of your personal information collected by us.
• Right to Opt-Out of Sale: We do NOT sell or rent your personal information to third parties for monetary consideration.

To exercise your CCPA rights, email your request to appqueeninc@gmail.com.

13. Service Providers & Third Parties

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

14. Analytics

We may use third-party Service Providers such as Google Analytics to monitor and analyze the use of our Service.

15. Advertising

We may use third-party Service Providers (such as Google AdMob and Meta Audience Network) to show advertisements to help support and maintain our free public utility applications. These providers may use cookies or mobile advertising identifiers to serve relevant ads in accordance with their respective privacy policies.

16. Children’s Privacy

Our Services are not directed to children under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from Children under 18. If you become aware that a Child has provided us with Personal Data, please contact us immediately at appqueeninc@gmail.com.

17. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “effective date” at the top of this Privacy Policy.

18. Contact Us

If you have any questions, inquiries, or requests regarding this Privacy Policy, please contact our team: